Privacy Policy

Effective Date: January 1, 2025

Contact Information: United Auto Rentals Inc.
3931 Birch Street
Newport Beach, CA 92660
Phone: (949) 222-0222

Introduction

United Auto Rentals Inc. (“we,” “us,” or “our”) is committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard it.

Information We Collect

We collect the following types of information:

  • Personal Information: This includes your name, address, phone number, email address, driver’s license number, and payment details.
  • Rental Information: Details about your rental history, vehicle preferences, and rental dates.
  • Identification Documents: Copies of driver’s licenses and passports for identity verification and legal compliance.
  • Communication Records: Emails, phone calls, and chat messages for quality assurance and customer service purposes.

Methods of Data Collection

We collect information through:

  • Online Forms: Information provided via our website and mobile applications.
  • In-Person Transactions: Data collected during interactions at our rental locations.
  • Third-Party Sources: Information from credit agencies and other third parties, with your consent.
  • Automated Systems: Data collected automatically through cookies and tracking technologies on our website.

Use of Information

We use your information to:

  • Process Reservations and Transactions: To verify identity, process payments, and ensure vehicle availability.
  • Provide Customer Support: To handle inquiries and resolve issues effectively.
  • Personalize Services: To recommend vehicles based on your rental history and preferences.
  • Ensure Legal Compliance: To meet legal and regulatory requirements, such as identity verification.
  • Conduct Marketing: With your consent, to send promotional offers and newsletters. You can opt-out at any time.

Sharing of Information

We may share your information with:

  • Service Providers: Third-party companies that assist in delivering our services.
  • Legal Authorities: When required by law or to protect our rights and property.

Data Security

We implement robust measures to protect your information, including:

  • Encryption: To secure data during transmission.
  • Secure Storage: To protect data from unauthorized access.
  • Regular Audits: To identify and address potential vulnerabilities.

Your Rights and Choices

You have the right to:

  • Access Your Information: Request a copy of the personal data we hold about you.
  • Correct Your Information: Update or correct your personal data.
  • Delete Your Information: Request the deletion of your personal data, subject to legal requirements.
  • Opt-Out of Marketing: Unsubscribe from promotional communications.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

United Auto Rentals Inc.
3931 Birch Street
Newport Beach, CA 92660
Phone: (949) 222-0222